| Online Privacy
Policy
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First South Bank Online Privacy
Policy
Privacy Policy
First South Bank is strongly committed to maintaining
the privacy of your personal information. The following
discloses our information gathering and dissemination
practices for our web site. The Internet allows us to
correspond with you as our customer from time to time
and to offer information that may be of interest to
you. The internet also allows us to provide you with
banking and financial services that you can access from
the convenience of your home or office. However, these
practices do create issues regarding security and privacy.
First South Bank is committed to safeguarding
your confidentiality as our customer and your personal
financial information. First South Bank is dedicated
to meeting or exceeding the privacy standards established
by federal and state regulations. All of our information
sharing practices complies with federal and state laws
including the Gramm-Leach Bliley Act and the Fair Credit
Reporting Act, which are designed to protect the privacy
of our customers.
Information Collected When a Customer
or Non-Customer Visits our Website
Whether you are a customer or non-customer when you
visit our Web site, we do not collect any information
that could identify you personally unless you choose
to provide this information to us. We encourage individuals
and entities to browse our Web site at any time anonymously
and privately without revealing any personal financial
information.
All information provided to the Bank
is securely maintained and is kept strictly confidential.
Sharing Information
Since First South Bank does not collect any information
when you visit our Web site you do not have to worry
that your personal information is being shared with
marketers or any other outside company. However, even
if we did collect personal information when you visit
our web site you can be assured that other than limited
exceptions as listed below, we do not provide customer
information to companies outside of the First South
Bank family. In these cases, you do not need to request
confidentiality as it is already our standard practice.
We may provide all of the information that we gather
to:
• Service providers such as check printing companies
so that they may provide you with checks, deposit tickets
and other related items and to the company that prints
your First South Bank statement. Service providers in
this category are prohibited by agreement from using
information about you except for the purpose intended.
• Companies that act on our behalf to market our
services, or companies with whom we have entered into
a joint marketing agreement in order to provide you
with financial services that we do not offer such as
credit cards.
• Others as permitted by law or regulation such
as responses to subpoenas, court orders or to protect
against fraud.
• Authorized parties whom you have designated
such as authorizing us to send your bank statements
to a third party for reconcilement.
In each of these cases we only provide these companies
with the information, they need to fulfill their responsibilities
or to provide a financial service to you. These companies
are prohibited by legal agreement with First South Bank
from using this information for their own purposes or
selling this information to others.
Sharing Within The First South Bank Family.
We are permitted under law to share information about
our experiences or transactions with you or your account
such as your account balance and your payment history
with companies related to us by common control or ownership
(“affiliates”). At the present time, First
South Bank has one affiliate known as First South Bank
Leasing. Unless you tell us not to, we may also share
the following information with First South Bank Leasing:
• Information based on your transactions with
us such as information that we collect about your deposit
and loan balances and contact information such as your
name and address.
• Credit information received from you or others
such as information from your credit application, your
employment history, or credit history.
You may tell us not to share credit information which
you provide to us or that we receive from third parties
with members of the First South Bank family by calling
us at 1-888-993-7664 and informing our representatives
about your choice to limit the sharing of information
among affiliates. For joint account holders we will
accept a decision from either individual and the decision
will apply to both parties named under the account or
policy.
Online Banking
Any individual or business entity that is a First South
Bank customer and has a First South Bank checking account
may enroll in our Online Banking service. During the
enrollment process, you will be asked to provide your
name, account number and address information.
Protection of Account Information
We believe there are a number of measures that you as
a customer can take to protect and safeguard your personal
and financial information.
Passwords
Passwords are necessary to identify you and authenticate
your permission to access your accounts. When you enroll
in online services such as Online Banking, the password
you use is encrypted. Encryption is presently the most
effective way to achieve data security. We do not allow
you to use your social security number and you will
be required to change your password every 90 days. You
are encouraged to use a combination of letters and numbers
that cannot be easily associated with you or any of
your personal information.
Online Security
There is a ‘closed lock key” icon located
at the bottom right-hand side of the browsers task bar.
This shows that the SSL (Secure Socket Layer) is active.
If the beginning of the address starts with “https”
rather than the standard “http”, then you
know that the SSL is working.
Online Advertising
First South Bank does not contract with advertising
companies to advertise our accounts and services on
Web sites not affiliated with the Bank. These advertisements
are often called “banner ads.”
Email Fraud
Email fraud which may be referred to as “phishing,”
“spoofing,” or “carding,” often
occurs when a fraudster sends you an email requesting
that you “update” or “validate”
your information, including account information, social
security number, passwords and other sensitive information.
Oftentimes these fraudsters appear to be from legitimate
businesses with which you do business. First South will
not ask you to update, verify, or re-enter your personal
financial information by email or pop-up screen on the
website. If you choose to comply with these email requests,
you may unknowingly provide personal account information
to a thief. The thief may then use this information
to transfer money, make payments, and commit other types
of illegal transactions. Email scams may also carry
worms or viruses that may damage your computer system.
Other Web sites
Our web site may contain links to other third party
sites that are not governed by First South Bank’s
privacy statement. Although we attempt to only link
to sites with high privacy standards, our privacy policy
will no longer apply once you leave our Web site. Additionally,
we are not responsible for the privacy practices employed
by other third party Web sites.
Reporting Suspicious or Fraudulent
Activity
If you receive a suspicious email purporting to be from
First South Bank, please let us know immediately by
calling us at 1-888-993-7664 during normal business
hours. We will investigate any and all allegations and
work with law enforcement to investigate these type
emails. Also, if you suspect fraudulent activity on
your First South Bank accounts, please call us at 1-888-993-7664
during normal business hours and request that we place
a hold on your account(s).
Children’s Online Privacy Protection Act
First South Bank does not market or solicit information
from children under the age of 13.
Annual Review
This policy shall be reviewed by the Executive Vice
President of Deposit Operations annually and approved
by the Board of Directors.
Last Updated April 2007
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