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Client Care

Simply click on the product name that you wish to learn more about.


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Contact Us

We are here to help you find the assistance you need.

E-mail us your questions

Can’t find what you are looking for or need more details? You can send your questions and comments to us through e-mail. We will reply within two business days.


Request a call from us

Would you like to know more about our products and services? Give us your name, phone number, area of interest, and what time is convenient for you. We will have a qualified First South associate contact you to answer your questions.


Contact a branch in your area

First South Bank branch locator provides addresses and phone numbers for all our offices in North Carolina.


Call our 24-hour Account ACCESSLine

First South Bank’s AccessLine is designed to give you access to your account information 24 hours a day, 7 days a week. Call toll free 1-888-317-0097.


Write us a request

You can contact us by mail by sending your inquiries to:
First South Bank
1311 Carolina Avenue
P.O. Box 2047
Washington, NC 27889


To Report a Lost or Stolen VISA Debit Card

To report a lost or stolen VISA CheckCard after hours, on weekends, and holidays, please call: 1-800-472-3272.


Online Banking Support

For questions regarding Online Banking and access to the Online Banking website, please call 1-888-993-7664.