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How can I save time when
banking?
How can I get information on my accounts
anytime?
As a person age 50 or more, am I entitled
to any benefits?
Which accounts include unlimited check
writing?
Do you have a basic checking account?
Do you have any accounts that include
Online Banking and Bill Payment?
Do any of your accounts include a CheckCard?
Do any of your accounts that do not require
a minimum balance?
How do I deposit money into my personal
checking account?
How can I set up direct deposit?
What is the difference between my current
and available balance?
What is First South Bank’s "routing
and transit" numbers?
How can I reorder checks?
What is the cost of my checks?
How do I report a lost or stolen credit
card?
How can I change the name on my accounts?
How do I change the address on my accounts?
What are the hours at my Banking Center?
How do I report a lost or stolen VISA
debit card after hours?
Q: How can
I save time when banking?
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Arm yourself with our First
South Bank VISA CheckCard. It gives you cash
access at ATM machines (with no fees at any
First South Bank ATM). You can use it 24 hours
a day to get cash fast, make deposits, and
transfer money at ATM machines. Plus, because
it is a VISA CheckCard, you can use it to
make purchases at merchants worldwide that
accept VISA® and the money comes right
out of your checking account.
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Q. How can
I get information on my accounts anytime?
Q: As a person age 50 or more, am I
entitled to any benefits?
A. Designed just for our special customers age 50 or
better, Senior Free Checking pays competitive interest
and has no minimum balance or monthly service fee. You
also get your checks for free.
Q: Which accounts include unlimited
check writing?
A: All of our personal accounts include unlimited check
writing.
Q: Do you have a basic checking account?
A: Basic Free Checking is a great option if you are
looking for a traditional checking account. There are
no minimum balance requirements and no monthly service
fees. You can also have unlimited teller visits.
Q: Do you
have any accounts that include Online Banking and Bill
Payment?
A: All of our personal checking accounts include free
Online Banking with Bill Payment. Click here to sign
up.
Q: Do any
of your accounts include a CheckCard?
A: Yes, all of our personal checking accounts include
a free no fee VISA CheckCard (subject to credit approval).
Q: Do any
of your accounts that do not require a minimum balance?
A: Yes. We have three different accounts that do not
require a minimum balance: Basic
Free Checking, Basic II Checking,
and Free Senior Checking.
Q: How do
I deposit money into my personal checking account?
A: You can deposit money at any First South Bank location,
at many First South Bank ATM machines, and by using
direct deposit, a convenient service that automatically
deposits your money directly into your account.
Q: How can
I set up direct deposit?
A: To find out if direct deposit service is available
through your employer, contact your payroll or personnel
department. If your employer offers this service, give
your employer:
- A voided check (not a deposit slip) from your
First South Bank account.
- This First South Bank routing number 253171621
For Social Security/Supplemental
Security or other federal government income, call
the Social Security Administration toll free at
1-800-772-1213 or visit one of our First South
Bank offices and we can automatically set that
up for you. |
Q: What is
the difference between my current and available balance?
A: Your current balance is the balance reflecting
the transactions that have posted as of the previous
business day. Available balance is the current balance
plus or minus any on-line credits and debits that will
post to your account tonight (things such as ATM deposits,
Online Banking transfers, ATM withdrawals, or the use
of your VISA® CheckCard for purchases).
Q: What
is First South Bank’s "routing and transit"
numbers?
A: Your routing and transit numbers are the
first 10 digits at the bottom of your checks. First
South Bank’s routing and transit numbers is: 253171621
Q: How can I reorder checks?
A: There are two different ways that you can reorder
checks. You may visit the Deluxe
Check Page at the First South Bank website, or you
may visit
any branch and request a re-order of your current
checks.
Q: What is
the cost of my checks?
The cost of checks varies depending on the style of
checks that you order and the fee schedule associated
with your checking account. In order to review some
of these options, you can speak with a Retail Service
Associate by calling us at 1-800-946-4178.
Q: How do
I report a lost or stolen credit card?
A: It is best to report lost or stolen credit cards
as quickly as possible to limit unauthorized use. You
can call our 24-hour AccessLine at 1-888-317-0097.
Q: How can I change the name
on my accounts?
A: You can either talk to a Retail Service Associate
at your local branch, or you can request the change
by sending us an email at [email protected].
If it is a legal name change, due to a marriage or other
event, we will need documented proof of your new name.
Q: How do I change the address
on my accounts?
You may request the change by speaking with a Retail
Service Associate at your local branch, or by sending
us an email at [email protected].
Q: What are the hours at
my Banking Center?
A: For the hours of the Banking Center closest to you,
call our 24-hour AccessLine at 1-888-317-0097.
Q: How do I report a lost
or stolen VISA debit card after hours?
A: To report a lost or stolen VISA debit card
after hours, on weekends, and holidays, please call:
1-800-472-3272.
For more information on Personal Finance Options, click
here to send us your questions, or contact us at
1-800-946-4178.
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